The equivalent of human habits in business is processes. We either have good ones or bad ones. Each department from marketing to finance has processes.
Most, if not all businesses have the same challenge. There’s always more stuff to do but not enough people to do them.
It is better to ask “how will it be done?” rather than “who will do it?” That’s the first step
To an automation mind-set.
Automation is not always about massive processes. It’s the most mundane things that make the biggest impact.
There are many areas we can automate. As people engage with companies' digital platforms more, chat bots can be used to inform or extract information from leads.
Referral generation can also be automated using rewards and bonuses.
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Impossible is just a word for change.